The company owes its success to the development and implementation of new training methods and strategies for specialist care home services.
The management team are innovative and forward thinking and are continually seeking solutions for our care home partners. We use a multidisciplinary approach ensuring involvement from the GP, the home management, the healthcare staff and most importantly the patients.
A rigorous audit and training regime make up the backbone of the Pharmacy To My Door care home service. We have developed audits and inspections with CQC formats which are unannounced and carried out bi-annually. They are designed to ensure the home maintains the best standards and achieves a 3 star status.
The training offered to care homes is central to ensuring all care home staff, from RGN's to HCA's, are fully prepared for their role.
Additional governmental and public scrutiny have put a spotlight on care provided for the most vulnerable in our society. Although the vast majority of care settings met the required standards, some homes were unable to.
CQC are obliged to set rigorous standards for the safety of clients using care services.
With CQC reports made publicly available, patients, families and carers are now able to assess any care home. Any non-compliance of the standards framework set by CQC can label the home inadequate from a patient or carer's perspective.
Pharmacy To My Door works in partnership with the care home to ensure all relevant CQC standards are met.
The difference between a good and bad service lies in the detail.
Large multiple pharmacy chains often service care homes with a one-size-fits-all solution. The care home is just a small cog in a large wheel. The requirement for each care home and client is unique and must be treated as such.
Delivery of care home services by small independent pharmacy companies tend to be more flexible in their approach, however they fall down with respect to advice and audit that are now essential to help a care home fine tune standards and procedures.
Pharmacy To My Door has grown by identifying this gap in the market and has excelled to become a leading innovator in the ever-changing provision of medicines to care homes. With the flexibility of a small provider, and the back-up and training capabilities of a large provider, Pharmacy To My Door is able to offer a totally comprehensive service.
Every new home is assessed by one of our pharmacists using CQC guidelines. This is a document specifically designed to firstly audit the home to highlight deficiencies in medicines management and secondly outline any issues to specific to that home.
We have constantly been adapting our processes to make the service second-to-none. We realized that to differentiate ourselves from our competitors we needed to provide a complete and bespoke medicine management provision. This is realized only by working with all stakeholders and closely liaising with CQC.
The Pharmacy To My Door team provides audits and training that comply with the training matrix required by CQC for the care-home to be fully compliant. The provision of this service is provided by our team of in-house accredited pharmacists.
We work with the care home management team to evolve and develop new and innovative ways to comply with CQC requirements. CQC and care homes guidance is constantly evolving and we ensure that all our care home customers are able to navigate through the myriad of regulations.
Most care homes cater for a particular type of patient e.g.EMI, Dementia, High Dependency etc… Due to the different types of patients and the dynamics of their conditions the number of prescribed drugs will vary greatly. We help train and support the staff to ensure that they are best equipped to advise and administer the medicines they are dealing with on a day to day basis.
We tailor our training courses so they target continuing educational development which is most relevant to the home. This allows the staff to focus on issues most likely to be prevalent in each setting.
If you are interested and would like to know more about the services we offer, please contact either one of our clinical care home advisors. They are qualified pharmacists who are more than happy to go through the details of our service. It is difficult to convey all the various aspects of the Care Home service on paper. A face to face meeting with one of our advisors is non obligatory and is completely free of charge.
Pharmacy To My Door
Unit 10 Shipston Business Village, Tilemans Lane
Shipston-on-Stour, Warwickshire, CV36 4FF
Tel : 01608 666 017