Dosette Box Service

WELCOME TO PHARMACY TO MY DOOR

We are delighted to be able to support you with our dosette box service.

For just £20 a month, you will continue to benefit from complete support for your medication management in the form of:

  • Weekly dosette boxes with four daily timeslots
  • Automatic re-ordering and dosette box delivery (can include other regular items if required)
  • SMS to let you know your medication is with one of our trusted delivery partners
  • A direct line to our dedicated team making your dosette boxes at our office

Sadly, there is a reducing number of pharmacies able to offer this lifeline to their customers as providing this service attracts no additional NHS funding. We are an independent pharmacy managing your dosette in one place from prescription to production, checking and delivery. We are committed to providing this invaluable service to our customers and believe it is a service worth continuing to support independence and medication management.

About your medications:

  • All medications can only be supplied following receipt of a prescription from your GP Surgery, where appropriate we will contact you if we have difficulty in obtaining this.
  • Please note that not all medications are suitable for dosette boxes and medications prescribed as ‘when required’ will not be dosetted.
  • As your ‘Nominated Pharmacy’, we will usually be sent all prescriptions issued by your doctor. Please call us if you are expecting anything outside of your usual dosette delivery so that we can deliver this sooner if required.
  • Urgent medications can be collected locally when required, please call us if you would like us to arrange for a prescription to be returned for local collection. Please also ask the pharmacy you use not to nominate you to their pharmacy as this could delay future deliveries.
  • Due to national issues with sourcing specific medications, we may be forced to use alternative brands to those photographed. In this instance, please be assured a pharmacist has checked your pillpack to ensure all medications are present.

Our request to you for the future:

  • For ALL medication changes, please keep us updated via telephone on 01608 666017 (option 1) as we may not have been informed by your doctor.
  • For occasions when you require your pillpacks early, such as for a holiday, please provide us with a minimum of 4 weeks’ notice so that we can request prescriptions and schedule production early. Where notice is not possible and we are not able to create pillpacks early, we will send medications in original boxes.
  • If you are admitted to hospital for any reason, please ensure you are discharged with enough medication for at least two weeks. Please inform us immediately following discharge on 01608 666017 (option 1) and get in contact with your GP to ensure they have received your discharge information as this is not always passed on through the NHS system.
  • As per the Equality Act, it is our responsibility as a pharmacy to ensure where possible, reasonable adjustments are made for anyone who qualifies. However, contrary to popular belief, a reasonable adjustment does not constitute a pill pack or dossett box. In fact, various pharmaceutical organisations including the Royal Pharmaceutical Society and Community Pharmacy England do not recommend the use multi compartment aids under most circumstances. For example for a patient with Dementia, a reasonable adjustment may include a MAR (medication administration chart) in order for them to tick what medications they have taken and thus eliminating the need for a pill pack. The NHS does not provide any funding for pill packs therefore leading to our introduction of the charge.

    It may also be worth noting your NHS GP cannot and should not comment on what a reasonable adjustment is as this is down to each individual pharmacist and how they assess the need at that moment in time. It is not advised that GP practices mislead patients into thinking that Dossett boxes are at the discretion of GP’s. This has not been the case for many years.

    *T&Cs apply. Further information is available on our website.
     
    Pharmacy To My Door

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